Returns & Exchanges
At Ever-Pretty, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for most items in their original, unworn condition. If your dress isn't a perfect fit, our easy return process ensures a smooth experience from start to finish.
Return Process
- 1.Initiate Your Return
Visit our Return Portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Securely pack your unworn items with original tags attached in the original packaging to ensure they arrive safely at our warehouse.
- 3.Ship the Package
Download and print your prepaid shipping label, attach it to the outside of your box, and drop it off at the designated carrier location.
- 4.Receive Your Refund
Once our quality control team inspects and approves your return, we will issue a refund to your original payment method within 7-10 business days.